Refund Policy
Last updated: July 2026
No refunds
All payments made on Repeater Mock — including the 4 Months, 1 Year, Lifetime, and Lifetime + Beta plans — are final and non-refundable. Once a payment is completed, no refund will be issued for any reason, including but not limited to change of mind, non-usage, or dissatisfaction with the service.
Payment failed, but the amount was deducted
Occasionally your bank or UPI app deducts the payment amount while Razorpay reports the transaction as failed or pending. This happens on the banking/payment-gateway side — it does not mean you were charged twice, and it does not mean the platform withheld access after a successful payment.
If this happens to you, email [email protected] with:
- The 12-digit UTR / UPI reference number for the transaction
- A screenshot of the debit from your bank or UPI app
- The email address or mobile number used at checkout
We raise this with Razorpay directly using these details to confirm what actually happened to your payment:
- If Razorpay confirms the payment went through, we update your transaction and activate your plan.
- If Razorpay confirms the payment failed, the amount is refunded to your original payment method — either automatically by Razorpay, or by us within 7–14 business days, in line with Razorpay's standard dispute-resolution cycle.
We aim to get back to you with an update within 2 business days of receiving your details, even if the underlying resolution with Razorpay takes longer.
Before you purchase
Every free test series, question, and analysis screen is available on Repeater Mock at no cost, so you can evaluate the platform fully before upgrading. We encourage you to try the free tier first to confirm the platform meets your needs prior to purchasing a paid plan.
Plan cancellation
You may stop using a paid plan at any time, but doing so does not entitle you to a refund for the remaining duration of the plan (or, for Lifetime plans, at all).
Billing errors
If you believe you were charged incorrectly due to a technical error (for example, a payment gateway issue on our end), contact us and we will investigate. This policy covers only genuine billing errors, not requests based on a change of mind.
Contact
For any billing-related question, email [email protected]. We respond within 2 business days. See also our Transactions page for your payment history.
Repeater Mock is operated by Vishal Kumar, Meerut, Uttar Pradesh, India.